999jili Privacy Policy

This Privacy Policy explains how 999jili collects, uses, stores, and protects your personal information when you use our platform in the Philippines. We are committed to keeping your data secure and being transparent about how it is handled at every step.

Effective: January 2025 Philippines Data Protected

1. Information We Collect

When you register and use the 999jili platform, we collect certain personal information necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and government-issued identification details required for identity verification. We also collect transactional data such as deposit and withdrawal records, betting history, and session activity logs to maintain accurate account records. Technical data — including your device type, browser version,IP address, and operating system — is automatically gathered when you access our platform to help us diagnose technical issues and improve performance. We may also collect information you voluntarily provide when contacting our support team, submitting feedback, or participating in promotions. All data collection is conducted in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).

2. How We Use Your Information

The personal information we collect is used primarily to create and manage your 999jili account, process deposits and withdrawals, and verify your identity in compliance with anti-money laundering regulations applicable in the Philippines. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Transactional and gameplay data helps us detect suspicious activity, prevent fraud, and ensure the integrity of all games and betting outcomes on the platform. We may use aggregated, anonymised data to analyse platform performance, improve user experience, and develop new features that better serve Filipino players. If you have opted in to receive promotional communications, we may use your email or mobile number to send you relevant offers — you can opt out of these at any time through your account settings. We do not use your personal data to make automated decisions that produce significant legal effects without human review.

3. Sharing of Information

999jili does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to do so, we may disclose your information to government authorities, regulatory bodies, or law enforcement agencies in the Philippines in response to a valid legal request. If 999jili undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your personal information with third-party advertisers or data brokers. Any third party that receives your data on our behalf is required to maintain confidentiality and comply with applicable data protection standards.

4. Data Storage and Security

Your personal data is stored on secure servers protected by industry-standard encryption, access controls, and regular security audits to guard against unauthorised access, disclosure, or loss. We use SSL/TLS encryption for all data transmitted between your device and our platform, ensuring that your login credentials, payment details, and personal information remain protected in transit. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data protection obligations. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by law or legitimate business purposes. If you request account closure, we will delete or anonymise your personal data in accordance with our data retention schedule, except where retention is required by applicable Philippine regulations. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant authorities as required under the Data Privacy Act of 2012.

5. Your Rights as a Data Subject

As a registered player on the 999jili platform and a data subject under Philippine law, you have the right to access the personal information we hold about you and request a copy at any time. You may also request corrections to any inaccurate or incomplete data in your account profile to ensure your records are up to date. You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes, and we will honour such requests promptly. If you believe your data has been processed unlawfully or that your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply. To exercise any of these rights, please contact our support team through the details available on our FAQ page, and we will respond within the timeframe required by applicable law.

6. Updates to This Policy

999jili reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make material changes, the updated policy will be published on this page with a revised effective date, and we will make reasonable efforts to notify registered players through in-platform alerts or other appropriate channels. We encourage you to review this page periodically so you remain informed about how we protect your personal information. Your continued use of the platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. If you have questions about this policy or how your data is handled, please visit our FAQ page or review our Terms and Conditions for further context. We are committed to maintaining your trust by handling your personal data with care, transparency, and full respect for your rights under Philippine law.

We're Here to Help

If you have any concerns about how 999jili handles your personal information, our FAQ page covers the most common privacy and account questions. You can also create a free account or log in to review and update your personal details at any time.